Issuing Refunds

16

Refunding After 60 Days

To issue a partial refund:

1. Log in to your PayPal account.

2. Click the History subtab.

3. Find the payment you would like to refund.

4. Click Details to open the Transaction Details page.

5. Click the Refund Payment link.

6. Enter the partial refund amount and click Submit.

7. Confirm the partial refund amount and click Process Refund.

Refunding After 60 Days

To issue a refund after 60 days:

1. Log in to your PayPal account.

2. Click the Send Money tab.

3. Enter the required information.

4. Click Continue.

5. Review the information on the confirmation page and click Send Money to complete your 

transaction.

N

O T E

:

When you issue a refund after 60 days, your original transaction fee for receiving 

the payment is not credited back to your account. 

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August, 2005