Appendix A:  Research Methods

Researchers from CDT and the Technology Law & Public Policy Clinic both

independently verified the allegations in this complaint.

The CDT utilized personal computers to replicate the behavior of an ordinary consumer

signing up for free Web hosting from CJB.NET, and also downloading the Zango product

as prompted when visiting a CJB.NET hosted Web site.  These activities were recorded

using standard  screenshot  software to capture the actual images present on the monitors

of the computers used, as they were being used.

The Technology Law & Public Policy Clinic independently performed research using

both real and  virtual  versions of Microsoft Window XP operating systems running

Microsoft Internet Explorer Web browsers.  Images were recorded using screenshot

software.

All images included in the following appendices were independently recorded by CDT

and the Technology Law & Public Policy Clinic in January 2006.

11