For example, if you are playing DVD games or movies, make sure that you select the Auxiliary 

device and select the Auxiliary device as your record source in Surround Mixer.

K

If you have changed environments, make sure that your active sources are selected in 

Surround Mixer.

No sound from the speakers.

Check the following:

K

You have connected your speakers to your card s output. 

K

You have selected the correct source in the Mixer deck. 

K

If both the above conditions have been met and you still do not get any sound, click the 

red 

plus sign

 above the 

VOL

 control and check whether the 

Digital Output Only

 check box is 

selected. If it is, you are in the Digital Output Only mode and so must connect to digital 

speakers to hear the sound from your audio card. See the section on Digital Output Only in 

Surround Mixer's online help for more information.

No audio output when playing digital files such as .WAV, MIDI files or AVI clips.

Check the following:

K

The speakers' volume control knob, if any, is set at mid range. Use Creative Mixer to adjust 

the volume, if necessary.

K

The powered speakers or external amplifier are connected to the card's Line Out or Rear Out 

jack.

K

There is no hardware conflict between the card and a peripheral device. See  Resolving I/O 

Conflicts  on page C 7.

K

The Speaker selection in the Main deck of Surround Mixer corresponds to your speaker or 

headphone configuration.

K

The 

Original Sound

 sliders in either or both the 

Master 

and 

Source

 tabbed pages of the 

Environmental Audio applet are set to 100%.

Troubleshooting C 3