CuteFTP Professional User s Guide 

Can t connect from Windows XP 

Some versions of Windows XP have an Internet Firewall built in, which is active by default 

and blocks FTP traffic. You can turn off this firewall. 

T

O TURN OFF THE 

W

INDOWS 

XP 

FIREWALL

Follow the instructions Microsoft has posted at 

http://www.microsoft.com/WINDOWSXP/home/using/howto/homenet/icf.asp

Truncated listings 

If you connect to a server and you see 266 Options:  1 or 226 Output truncated to 2000 

matches, it means the server cannot display more than 2000 items in file listings. This is a 

limitation of the server and not CuteFTP. 

Help with scripts 

Due to the wide range of scripts that CuteFTP Professional is able to accommodate we are 

unable to offer technical support on individual scripts, other than what is available in the 

help files and online Knowledge Base.  

If you are having trouble with your script, try to perform the desired action manually, using 

the CuteFTP GUI.  If you cannot, then troubleshoot that problem first and then re try your 

script.   

If you are able to perform the desired actions, and in the desired sequence when using the 

GUI, then the problem is not with CuteFTP or the FTP Server.  The next thing to do is to 

troubleshoot your script line by line.   

The Transfer Engine section has extensive scripting examples and help. 

Unable to connect to Titan FTP server when using SSL 

Disable Reuse cached session for data connection under Tools > Global Options > 

Security > SSL Security and try again. 

Firewall problems 

Outgoing connections can be affected by the presence of firewall or anti virus software on 

the local computer or network connection.  Either one may be blocking the ports needed to 

make a successful FTP connection to the remote server.   

 If you are using a personal firewall software package please configure it so that ports 20 and 

21 are open.  It may also be necessary to grant specific permission for CuteFTP to access 

those ports.  If you need help configuring your personal firewall software please consult the 

documentation or the support section of their Web site. 

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