Email 
Mail Troubleshooter 
  
Overview 
The Mail Troubleshooter function enables you to send a test email to a 
problematic address to determine what is wrong. This process will track down the 
vast majority of email problems that can occur on your server. 
Steps 
1
 To access the 
Email Menu
, click on 
Email
, on the main screen of your WebHost 
Manager interface. 
2
 Click on 
Mail Troubleshooter
. 
3
 Enter the problematic e mail address in the 
Email to trace
 field. 
4
 Click on 
Do It.
Troubleshooting 
cPanel
If the Mail Troubleshooter does not show the source of the problem, you may 
need to check the mail logs on your server, or the returned messages to the 
account, if any. 
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