cPanel User Manual 

1

 To access the 

Mail Menu

, click on the 

 icon above the word 

Mail

 on the 

main screen of your cPanel interface. 

2

 Click on 

autoresponders

 to enter the autoresponder maintenance screen. 

3

 To add a new autoresponder, click on 

Add Autoresponder

. 

4

 Enter the email address you wish to send the autoresponses from, the name 

you wish the message to come from, the subject of the autoresponse email, and 

the message in the respective fields.  

5  

If you wish the message to be displayed in HTML format, check the box next 

to HTML message. 

6

  Use the drop down box to select the character set you wish the autoresponse 

to appear in. 

7  

Click on 

Create/Modify

 to create the autoresponder. 

NOTE: If the autoresponder was created successfully, the following will appear 

(except name@domain.com will be the email address you have created the 

autoresponder for): 

Autoresponder Created 

name@domain.com was successfully created.

Troubleshooting 

Make sure you are using a valid email address in the 

Email

 field. Also, make sure 

you select the character set you are using in the autoresponse. 

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