Troubleshooting 

Introduction 

The troubleshooting chapter explains how to go about resolving any 

issues you might have. We also recommend visiting the GFI support 

site. 

Knowledge Base   

GFI maintains a knowledgebase, which includes answers to most 

common problems. If you have a problem, please consult the 

knowledgebase first. The knowledgebase always has the most up to 

date listing of support questions and patches. 

The knowledgebase can be found on 

http://kbase.gfi.com

Web Forum 

User to user support is available via the web forum.  The forum can be 

found at: 

http://forums.gfi.com/

Build notifications 

We strongly suggest that you subscribe to our build notifications list. 

This way, you will be immediately notified about new product builds. 

To subscribe to our build notifications, go to: 

http://support.gfi.com

GFI WebMonitor 3