Chapter 7      Administration
Diagnostics
Connectivity
SNMP
HSE Info
Self Test
Processes
Log Files
Software Status
Appliance Status
Restart
Connectivity
Use this option to test device connectivity and reach ability and troubleshoot 
non responding devices.
Procedure
Step 1
Select Administration > Diagnostics > Connectivity.
Step 2
In the Device field, enter the device name or IP address for which you want to run 
a test.
Step 3
(Optional) Check the New Window check box to open the results in a separate 
window.
Step 4
Click on one of the following options, and the results box displays:
Note
Click the buttons to get a result. Pressing Enter will not work.
Ping use the 
ping
 tool to test device reach ability.
Traceroute use the 
traceroute
 tool to detect routing errors between the 
Hosting Solution Engine and the target device. 
NSLookup use the 
nslookup
 tool to look up device or host information via 
the name server. The information displayed includes: server name, server IP 
address, device name, and the device IP address.
User Guide for the CiscoWorks Hosting Solution Engine 1.8.1
OL 6319 01
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