Add ons 

Configure Support Request Submission 

Overview 

This function allows you to configure where support requests that are submitted 

through cPanel will go, and how they will appear. 

Steps 

1

 To access the 

Add ons Menu

, click on 

Add ons

, on the main screen of your 

WebHost Manager interface. 

2

 Click on 

Configure Support Request Submission.

3

 Here, you can select where a support request will be sent by email, whether or 

not a support request will direct the user to a web site, or to disable support 

requests all together.  

4

 After you have selected which method to use and which options to use with it, 

click on 

Save.

cPanel

Troubleshooting 

Make sure that support requests are submitted to a valid email address, or 

redirected to a valid URL. 

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