cPanel User Manual 

NOTE: If the account was created successfully, the following will appear (except 

it will contain the email address you are deleting rather than 

name@domain.com): 

The e mail account name@domain.com was successfully deleted. 

Troubleshooting 

Make sure you are not trying to delete the main email account as it cannot be 

deleted. Clicking on 

No

 on the confirmation page will cancel the process and the 

account will not be deleted. 

Changing your default email address 

Overview 

The default email address will "catch" any mail that is sent to an invalid email 

address for your domain. All mail that is sent to an address that does not exist 

will go to the default email address. 

Steps 

1

  To access the 

Mail Menu

, click on the 

 icon above the word 

Mail

 on the 

main screen of your cPanel interface.  

2

  Click on 

default address.

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